Please ensure Javascript is enabled for purposes of website accessibility FAQ - The Criterion | Live Music, Concerts and Events | Oklahoma City, OK


Getting Here

Tickets can be purchased online through our ticketing partner, Prekindle, or at the box office when doors open for the show. Please visit our calendar page to purchase online tickets. Please note that the only way to ensure the validity of your ticket is by purchasing directly through our box office or our ticketing partner, Prekindle. Please exercise caution when purchasing tickets from any third party websites or resellers.

The Criterion is located in the heart of Bricktown in Oklahoma City. 500 East Sheridan Ave. on the corner of Sheridan Ave. and Charlie Christian Ave.

There is a parking lot directly west of the building, which is pay to park. The closest free parking is at Bass Pro Shop, 2 blocks South of The Criterion. We recommend carpooling or taking a rideshare or public transportation as parking may be limited at the venue and its surrounding neighborhood.

We recommend the AC Hotel Bricktown, Hyatt Place Bricktown, or Springhill Suites by Marriott! All 3 are within a block of the venue. There are also plenty of other options directly east of the venue.

There are plenty of restaurants in the surrounding area. Bricktown has options ranging from casual dining, to fast food! Midtown is about 10 minutes away, with a variety of local options, as well!

Being Here

Times listed on our website and our ticketing page are door times. As a general rule of thumb, the show typically starts with the support band coming on an hour after door times. However, this is a very rough guideline and we generally recommend coming early to make sure you get a good spot and don’t miss the band!

No. Unless otherwise noted, age restrictions on a show apply to all guests.

  • Air horns, amplified music and loudspeakers, bullhorns, or other artificial noisemakers
    Animals (except approved service animals) 
  • Backpacks or bags larger than 11×14” 
  • Balloons 
  • Balls of any type, frisbees or similar throwable items
  • Banners or signs larger than 11×17” subject to approval of venue management
  • Selfie-sticks, monopods, rods, poles
  • Cameras with detachable lenses and video-recording devices 
  • Computers, laptops, and tablets
  • Costume pieces cannot conceal identity and are subject to venue management approval.
  • Drones, remote-controlled unmanned aerial vehicles or other similar motorized
    vehicles/devices (including remote-control toys)
  • Drugs and other illegal substances/paraphernalia 
  • Firearms, knives and weapons of any type (multi-tool, tasers, pepper spray, mace,
    expandable batons, etc.)
  • Chains or spikes
  • Fireworks or other incendiary devices
  • Glass containers of any type
  • Inflatables
  • Laser pointers
  • Costume pieces cannot conceal identity and are subject to venue management approval.
  • Obscene, offensive, and inflammatory clothing/signs
  • Outside food and beverages, including alcohol.  Exceptions are:
    o Medically required food and/or beverages in sealed containers. 
  • Skateboards, scooters, razors, hoverboards, or any wheeled footwear (including shoes
    with built-in wheels)
  • Stickers
  • Strollers 
  • Tents 
  • Umbrellas with pointed ends
  • Wagons

No backpacks of ANY kind are allowed. Small purses are permitted. Bags larger than 14 x 14 x 6 are NOT permitted. Bag searches and walk thru metal detectors are used at all entrances.

Only cell phone cameras can be brought into the venue. For certain shows, at the request of the artist, all cameras of any sort may be prohibited.

Professional and/or semi-professional photography is approved on a case-by-case basis. If you are a member of the media or interested in covering the show, please email us at at least 5 days before the show.

The Criterion is an ADA accessible venue. Please email our box office at least 72 hours before a show to discuss how we can accommodate you.

Yes, you must have a valid, up-to-date, government-issued photo ID for any shows that are 18 or over. Your ID must be intact and not tampered with in any way or you may get denied entry. Most importantly, you must be at the minimum legal drinking age of 21 to purchase any alcoholic drinks at our bars.

Valid IDs include any government-issued photo ID including: Drivers License, Passport, or Military ID.

Invalid IDs include: Birth certificates, student IDs, etc.

We do allow re-entry until the time posted at the event by exit.

A fast pass is a ticket add-on that grants access to a designated fast pass line. While this line is not early entry, the amount of fast passes available to purchase is significantly lower, therefore, allowing a shorter line! Please keep in mind a fast pass is not a ticket and must require a ticket for entry. A fast pass is also not early entry and will enter at door time with any other lines.

While a full selection of popular beer, wine and liquors are available for purchase, no food service will be available unless announced in advance.

In most cases when a show is sold out, there will be no tickets available at the door. If tickets do become available, we will make a post on our social media channels. Please do not come to the venue during a sold out show if you do not have tickets.

All sales for our concerts are final. We do not offer refunds unless a show has been canceled or rescheduled. In those situations, we will notify ticket buyers directly about refunds.

Cash is accepted at our Box Office, Merch Table and Bars.

Unless otherwise requested by the artist performing, there are currently no specific requirements related to COVID-19. If an artist requests any specific restrictions, we will notify purchasers and fans ahead of time through email, our social media pages, and website.

No. There is no smoking permitted inside the Criterion (including e-cigarettes and vapes).

After The Show

We do our best to retain any items left behind for a reasonable period of time. If you believe you have left an item with us, please email us at

Your tab will automatically be closed at the end of the night. Overnight tabs may be subject to a 20% gratuity.

Contacting Us

We typically only book nationally touring acts.  If you’d like to reach out, booking inquiries should be sent to Please note that we receive a lot of inquiries and may only respond to select bands.

Please send an email to with “Sponsorship opportunity” in the subject line, your businesses information and we’ll get back to you.

Please email us at to discuss further.

Please note, media coverage for concerts is reviewed on a case-by-case basis and pending the approval from the band.

Yes. Please email our box office at least 72 hours before a show to discuss how we can accommodate you.

Absolutely! We are able to accommodate a wide variety of events, from weddings to corporate parties and every special event in between.

To book a concert or private event, please contact (405) 840-5500.